Program Analyst – Special Projects
International AntiCounterfeiting Coalition (IACC)
January 06, 2021
Type of Position
How to Apply/Contact
Please send resume, cover letter, and at least 2 writing samples to firstname.lastname@example.org by February 19, 2020.
Position: Program Analyst – Special Projects
Location: Washington D.C.
About the IACC
The International AntiCounterfeiting Coalition (IACC) is an international non-profit association dedicated to combating counterfeiting and piracy. IACC is a member-driven organization comprised of a cross section of businesses and industries – from automotive, apparel, luxury goods and pharmaceuticals, to food, software and entertainment. IACC members also include law firms, investigative and product security firms, government agencies and intellectual property associations committed to fighting counterfeiting and piracy.
As the leading voice for companies on counterfeiting issues, the IACC conducts advocacy and enforcement training, as well as raises public awareness both at the national and international level. We partner with associations and governmental bodies around the world to carry out initiatives and improve industry and government efforts to combat counterfeiting.
The primary role of the Program Analyst – Special Projects is to provide operational support to the IACC MarketSafe Program. The Analyst will also provide analytical support to the IACC RogueBlock Program. In the IACC MarketSafe Program, the Analyst acts as the primary interface between their assigned rights-holder participants and the Program, and is responsible for data entry, participant tracking, Chinese-to-English translation and daily communication with participants. In addition, the Program Analyst is responsible for developing and supporting the special projects within the MarketSafe SME Program through conducting research, developing case studies and providing operational input to other projects. The Program Analyst also contributes to the IACC RogueBlock Program by supporting the development and maintenance of the Program’s network mapping and target selection process.
- Process participant submissions: Review and ensure all participants’ submissions are made in accordance with operations guidelines. Process complaints, disputed claims, conduct investigations and research. Track relevant deadlines and participants’ responses. Effectively communicate with participants on operational issues related to complaints. Report and escalate issues to Senior Program Manager.
- Data entry and translation: Enter data, provide translation between English and Chinese to facilitate program operations and communications between participants, internal staff, and external points of contact, and update information in the Program Portal to ensure timely reporting to participants. Analyze data and identify trends and metrics relevant to individual program participants and to overall program operations.
- Support program projects: Conduct research and investigation to develop case studies. Develop framework for novel case studies. Collect information from respective brands to support investigations. Produce special project and individual participant reports.
- Network mapping: Update, refine and maintain the program’s network mapping and target selection processes. Coordinate with Program Manager to incorporate relevant information and observations. Develop framework for implementation of selection process. Incorporate input from the IACC team and service providers.
Fluent in both English and Chinese
The position may require travel when it is safe to do so.
The position will be located in Washington, D.C.
The IACC is committed to the policy of Equal Opportunity prohibiting discrimination in employment because of race, color, religion, gender, national origin, sexual orientation, political affiliation, age or disability.