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Associate Director, Product Integrity - EMEA


Merck & Co., Inc.

Date Posted:

November 18, 2016


Global Security

Type of Position


Education Requirement


Experience Requirement

6-10 Years

How to Apply/Contact

Please apply using the link provided.

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Associate Director - Product Integrity EMEA-GLO000959


MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.
Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Reporting to the Director, Global Security – Product Integrity, the Regional Associate Director of Product Integrity is responsible for MSD's EMEA Product Integrity and Brand Security operational assignments that protect the safety of MSD patients through proactive and intelligence-driven threat assessments, appropriate reactive handling of Product Integrity events, and successful completion of mitigation and enforcement actions in the EMEA region. This will include:

  • Analyse EMEA counterfeiting and supply-chain security exposures and implement cost effective passive, reactive, and proactive programs to address these exposures
  • Management of regional and country-level threat assessments and market surveys used to identify threats to MSD patients associated with Product Integrity events
  • Management of counterfeit, diversion and tampering notifications and follow-up for the EMEA region
  • Management and coordination of EMEA Product Integrity cases to assure completion and compliance with internal and external reporting requirements
  • Coordination of program for proactive, intelligence-led Product Integrity investigations within the EMEA region
  • Coordination of investigative vendor relationships in the EMEA region
  • Conduct/oversee customer and stakeholder requested Product Integrity investigations in the EMEA Region
  • Coordinate with Law Enforcement Agencies on the referral of EMEA Product Integrity cases, to include case reports for submission to agencies
  • Collaboration with MSD colleagues on the use of advanced intelligence tools for application to EMEA Product Integrity problem sets
  • Liaise with internal business clients to support product security feature development, as requested by Executive Director of Product Integrity or his/her delegate
  • Cultivate and maintain relationships that support internal and external engagement and advocacy for EMEA Product Integrity matters at MSD
  • Establish and maintain seamless interface with customers
  • Maintain close liaison with EMEA government, industry, investigative, and law enforcement professionals as it relates to Product Integrity matters
  • Conduct supply chain security assessments, as requested by Associate Director of Supply Chain Security and/or the Regional Security Director for EMEA
  • Provide up to 10% of time supporting general, regional security needs, as requested by the Regional Security Director for EMEA
  • Handle high volume and complex caseload with little oversight
  • Accountable to assigned client groups and GSG management for efficient and highly effective delivery of anti-counterfeiting and supply chain security investigative services


  • Experienced investigative professional with substantial and demonstrable industry security experience or substantial public sector criminal investigative experience
  • Established range of professional contacts, polished interpersonal skills, excellent research and writing abilities under extremely tight deadlines and competing demands, and familiarity with the range of professional literature in this area.
  • Demonstrable experience in Product Integrity/Brand Protection to include strategy development, supply chain security and anti-counterfeiting understanding
  • Ability to identify investigative issues and customize, implement/execute solutions
  • EMEA investigative experience and foreign language proficiency
  • Understanding of Law Enforcement investigations and experience in generating case reports for criminal and civil enforcement actions
  • Demonstrated experience in development of proactive, intelligence-led investigations
  • Demonstrated experience in successful vendor management
  • Excellent verbal and written communication skills
  • Ability to work in highly collaborative and matrixed environment
  • Must be innovative and independent, able to manage an aggressive workload in a high performing environment
  • Demonstrated experience interacting with senior leadership and government officials
  • Committed to successfully leading and managing in a matrixed environment with exceptional level of collaboration, clarity and honesty in dealing with peers, team members and all others in a flat and nimble organization.
  • Ability to champion new ideas or positions to meet key goals and initiatives
  • Strong commitment to patient safety and compliance requirements
  • Proven ability to work in varying situations, from committee work in which a “team player” approach is essential to situations in which considerable independence and self-motivation is required
  • Demonstrated ability to perform under pressure and respond rapidly to breaking situations. Sound, proven judgment is a must
  • Demonstrated ability to work with wide range of individuals from diverse backgrounds, countries of origin, and at varying levels within the corporate structure.

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.


: Global SecurityJob Title:Assoc. Dir, Global Security

Primary Location

: EMEA-United Kingdom or other locations in EMEA region are an option

Employee Status

: Regular


: Yes, 20 % of the Time

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