Skip to main content

Career Center

IACC Program Analyst


International AntiCounterfeiting Coalition (IACC)

Date Posted:

October 06, 2023



Type of Position


Education Requirement


Experience Requirement

1-2 Years

How to Apply/Contact

Please send a resume, cover letter, and one writing sample to by October 31, 2023.

Apply Now


About the IACC
Comprised of approximately 250 corporations, trade associations, and professional firms, and founded over 40 years ago; the IACC is the world’s oldest and largest organization representing exclusively the interests of companies concerned with trademark counterfeiting, piracy, and the related theft of intellectual property.

IACC members include many of the world’s best-known brands from a broad cross-section of industries such as luxury goods and apparel, automotive, consumer goods, entertainment, pharmaceutical, and other product sectors.

We are a lean and highly operational organization, and the leading voice for companies on counterfeiting issues. Through engaging in issue advocacy, law enforcement training, events, strategic partnerships and collaborative programs at the national and international level, we build bridges and creative solutions to fight the ever-growing issue of IP theft around the world.

Position Description
We are a fast-growing organization looking for two energetic, team-oriented, and motivated professionals to grow with us. As a Program Analyst, you will play a pivotal role in contributing to our one-of-a-kind online Intellectual Property (IP) enforcement programs. The Program Analyst will provide hands-on support to companies, big or small, looking to enforce their intellectual property on international e-commerce platforms by helping to process infringement complaints and providing Chinese language support.

This is an entry-level position with room to grow and learn. We are looking for candidates who are self-starters and are eager to learn new skills. We’d love to hear from you if you want to start a career and thrive in a team-oriented environment!

The Program Analyst role is executed under the supervision of the Program Director.

Responsibilities include:

  • Process participant submissions: Review and ensure all participants’ submissions are made in accordance with operational guidelines. Process complaints, disputed claims in accordance with program protocols. Track relevant deadlines and participants’ responses. Effectively communicate with English-speaking participants on operational issues related to submissions. Report and escalate issues to Program Director.
  • Data entry and translation: Collect data, provide translation from Chinese to English, and update information in the Program Portal to ensure timely reporting to participants. Process data accurately and efficiently. Report trends to Program Director. Track key data points as directed.
  • Participant communication and engagement: Coach participants on the submission process as needed. Respond to operational questions and communicate with participants as needed to ensure a positive Program experience.


Required: Fluent in both English and Mandarin Chinese


  • Experience in data analytics
  • Knowledge of Vietnamese, Thai, or Indonesian is beneficial (but not required)


Required: Bachelor’s degree


Required: One year of work experience (including internship experience)


The IACC offers generous benefits to eligible employees including health insurance, dental and vision insurance, life insurance, 401k and 401k matching, long and short-term disability, and paid time off.

Other Information

The International AntiCounterfeiting Coalition is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Application Instructions

Please send a resume, cover letter, and one writing sample to by October 31, 2023.

View all job listings